Standard Philosophy

To ensure that our Company is of indispensable value to our clients, we at Mitani Sangyo Co., Ltd. will fully focus our efforts on improving our quality management.
We will achieve high quality products and merchandise, superior services, advanced technological capabilities and high productivity as we push forward with enhancing our engineering and manufacturing capabilities to produce high added value.
With client satisfaction as our main reward, we will respond to the expectations of our client

1. We will put into place quality assurance systems and mechanisms that will allow us to demonstrate our prowess in those fields where we are strongest, and to provide us with the means to secure a firm business foundation. We will also develop systems and mechanisms to effectively conduct our business in our core sectors-system integration, dies and resin moldings, basic chemicals, and air conditioning systems design and installation. By consistently evaluating and improving the effectiveness of these systems and mechanisms, we will enhance our technological capabilities as well as our production and quality management systems.
2. We will offer unique, original products and services aimed at satisfying our clients.
3. We will cultivate enterprising human resources who are well-versed in our basic technologies and capable of developing and putting into place various systems and mechanisms.
4. Taking full advantage of our capacity to combine resources beyond our organization, we will identify the needs and demands of clients and respond to these requirements with speed and accuracy.
   To improve work performance, we will exercise the full potential of internal assets such as our accumulated know-how, information and connections as well as our external resources which include
5. We will act with compliance in mind at all times, following such guidelines as laws, regulations and social norms. With respect to each of our business sectors, we will conduct our operations in accordance with the ISO 9001 international standards and our internal rules; adhere to environmental considerations in accordance with ISO14001; and establish advanced information security in accordance with information security management system （ISMS） and PrivacyMark standards. Through these efforts, we will secure the trust of our clients, thereby establishing strong and lasting partnership relations.
6. We will set management targets giving the highest priority to quality, and carry out appropriate management in this regard, while reviewing the policy on a regular basis.
7. This declaration of quality assurance will be made thoroughly known to all directors and employees, and disclosed to external parties.

Revision Date: June 26, 2007

All members engaging in the business operations of Mitani Sangyo Co., Ltd. shall abide by the Company's Management System for Personal Data Protection. We hereby declare the following policy to ensure the proper and safe handling of personal data, which in turn protects the client information entrusted to us.

1. We recognize the importance of protecting personal data. When acquiring, using or providing personal data, we observe our Management System for Personal Data Protection which was established based on the Japanese Industrial Standards' “Personal information protection management systems - Requirements ”(JIS Q 15001). Our program stipulates, among other things, prohibiting the use of personal data beyond the specified scope of use as well as the administration of any necessary measures to enforce this prohibition.
2. We will implement the necessary preventive measures to protect against personal data-related risks including unauthorized access, loss, damage or alteration of said data. In the event of a problem, we will promptly take appropriate remedial measures.
3. We will comply with all laws, government guidelines and other regulations governing the protection of personal data.
4. We will maintain and improve our mechanism of personal data management and management system in line with changes in the social environment.

If you would like to inquire about handling of personal data, please contact us at the following address:
Mitani Sangyo Co., Ltd.　CSR Division Legal Department
Complaint/Consultation Desk
Email:mitani.privacy@mitani.co.jp

Effective Date: July 1, 2003
Revision Date: Apr 1, 2018

Mitani Sangyo Co.Ltd and Mitani Sangyo Group Company (hereinafter referred to as the "Our company") recognize that the protecting personal data of all members who have provided their personal information for our company through the business activities (hereinafter referred to as the "The person") is important responsibility as business operators who handle personal information. Our company shall establish the handling policy as follows and make every effort to ensure the protection of personal data.

1. Acquisition and the purpose of use of personal data
   1. Our company will acquire personal data by appropriate means.
   2. Our company will use personal data for business activities or corporate activities related to the following businesses according to the rules, guidelines and principles of the government ministries and related organizations, and Internal regulations.
      • Information Systems in general
      • Resin, Electronics in general
      • Chemicals in general
      • Air Conditioning Systems in general
      • Housing Equipment in general
      • Energy in general
      Besides, our company will not use personal data beyond the scope of original purpose of use without consent of the person. Our purposes of use of personal information are mainly as follows:
      • Guidance for business activities of our company such as introduction to products and services, holding seminar...etc.
      • To contact and to confirm with customers who are provided with our products and services.
      • To send documents and to answer for consultation, inquiry and request for documents.
      • For entrusted information, we will apply information in the extent of being entrusted to us.
      • To implement our duties and to correspond to the shareholders' rights based on the company law and other related governmental laws and regulations.
      • To manage personnel of our employees, manage attendance, process payroll, manage business.
      • For recruitment and for supplying information about company profile and application format which job seekers require.
      • To strengthen the connection with customers more than before.
   3. In order to ensure security of customers and ourseleves at office, our company put into operation entrance and exit control system, access control system with surveillance cameras.
   4. When getting the personal data for the purpose which is different from the above, our company will report this purpose of use in each case.
   5. Our company may use personal data without prior consent of the person even in the area of outside the scope of the above purpose, if it corresponds to Paragraph 3 of Article 16 of Personal Information Protection Law (The exception to the restriction for the purpose of use).
2. Management of personal data
   In order to prevent leakage of personal data, our company will try to protect the personal information by keeping accurate and latest information, and by taking safety control measures according to the rules, guidelines and principles of the government ministries and related organizations, and internal regulations.
3. Providing personal data to the third parties
   We will not provide the personal information to any third parties except in the following cases:
   • If prior consent is obtained from the person concerned.
   • If the personal information is provided to the subcontractors under our proper control for fulfilling the purpose of use of that personal data.
   • If the personal data is provided to the successor of our business because of our company's merger, split-up, or business transfer.
   • If the provision of Paragraph 1 of Article 23 of Personal Information Protection Law (The exception to the provision to the third parties) is applicable.
4. Shared use of personal data
   In order to respond appropriately to customer's requests, inquiries, etc., we will jointly use your name and the contact information we obtained from yourself with the subsidiary companies in our company website "Group company list". We shall be responsible for the shared use among our group companies. We will also share personal information in ASP service that we are using to share information among stakeholders in air conditioning businesses.
   For the content of shared use, please refer to Shared use of personal information in ASP service for construction industry.
   For specific personal information, we will not jointly use in accordance with Article 19 of the numbering law (restriction on the provision of specific personal information).
5. About inquiries regarding the disclosure of personal data
   Our company will respond without delay if we are asked for disclosure, correction/addition/deletion (hereinafter referred to as the " Correction "), to stop using and to eliminate (hereinafter referred to as the "stop using "), or to stop providing to a third party, by the person for the personal data which our company hold. However, in the following cases, our company may not be able to meet your requirements, which kindly note in advance.
   • In case our company cannot confirm the person concerned.
   • In case our company are required for disclosure, correction, stop using for the personal data which is not held by our company.
   • In case the request for disclosure of personal data which our company hold, corresponds to Paragraph 1 of Article 25 of Personal Information Protection Law (The exception to the disclosure).
   • In case our company are requested for correction of the personal data which may not be true.
   • In case the request for stop using of personal data which our company hold, corresponds to Paragraph 1 of Article 27 of Personal Information Protection Law (The exception to stop using).
   • In case the request for stop providing to a third party of personal data which our company hold, corresponds to Paragraph 2 of Article 27 of Personal Information Protection Law (The exception to stop providing to the third parties).
   If you would like to inquire about the personal data which our company hold, please contact us at the address on the “Personal Data Protection Policy”.
   
   Authorized personal information protection organization
   Japan Information Processing Development Center (JIPDEC- Personal Information Protection Consultation Service Office).
   Roppongi First Building 1-9-9, Roppongi, Minato-ku, Tokyo , 106-0032
   TEL : 03-5860-7565

Effective Date: April 1, 2005
Revision Date: March 1, 2014

In line with our business policy to become a one-of-a-kind company, we at Mitani Sangyo Co., Ltd. will actively pursue eco-friendly business activities in recognition of the urgency for addressing global environmental problems.

1. To realize a sustainable society, we will promote eco-friendly businesses which meet with client needs associated with environmental problems.
2. To realize pollution prevention with relation to business activities, and to realize power saving (reduction of energy consumption), is the social demand, we will focus our efforts on environment-conscious business activities, promoting improved business practice, efficiency and productivity that lead to the conservation of energy, resources and space and contribute to environmental protection.
3. By means of “management by sight” of environmental businesses and business activities that take into account environmental concerns, we will develop activities with environmental objectives set in accordance with our mid-term business plan.
4. We will strive to maintain improvements by reviewing our environmental objectives on a regular basis.
5. We will observe thoroughly environment-related laws and regulations and honor related agreements with outside parties in carrying out our business activities.
6. This environmental protection policy will be made thoroughly known to all directors and employees, and disclosed to external parties.

11th Revision Date: Apr 1, 2018

The Mitani Sangyo Group has made protecting the health and safety of our employees a top priority and is working to prevent workplace accidents, promote and maintain employee health, and create a workplace environment where employees can work with peace of mind.

1. We will prioritize safety in all activities and operations
2. We will identify and make visible all potential risks in the workplace, physical and otherwise, via risk assessments, and strive to reduce and eliminate risk as part of efforts to cultivate a safe workplace environment.
3. We will adhere to the Industrial Safety and Health Act, Road Traffic Act, and other relevant laws and regulations as well as Group-established rules.
4. We will carry out planned and systematic education that looks back on past accidents as case examples and covers workplace safety, health, and traffic safety in order to boost safety-related awareness.
5. We will promote the preservation and improvement of physical and mental health while encouraging self-motivated management of personal health among employees.
6. We will strive to establish a safety-oriented corporate culture in which each employee feels motivated to proactively take part in the pursuit of a safe and healthy work environment.
7. We will disseminate this health and safety policy among all Mitani Sangyo Group employees while also publicizing it outside of the Group.

Effective Date: April 1, 2018